FAQ's etc

Listing Photos

• -first listing photos are mockups to give an idea of how it would look and not an accurate size, please measure actual size against where you have in mind to place it

• -I have tried my best to showcase the look and feel, but please keep in mind also that computer settings, lighting when taking the pictures, reflections from the color of the walls etc, all have an impact on how things look.

********************Important************************

• All items are NOT made to be used in any other manner than as advertised.

• Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

• Packaging and items sometimes have small parts and plastic that could be harmful or a choking hazard. Please keep out of reach from animals and children.

• By purchasing any item, you are agreeing that you are an adult, that you have read the description thoroughly, looked at all pictures and asked any questions that could pertain to the safe usage of the product and you accept responsibility for it's usage.

• Basically, I try to do right by you, please do right by me in return.

What if my print arrives damaged?

Oh no! Great care is taken in packaging and shipping, but accidents can occasionally happen in transit; Please do not worry, you're covered.

If your print, canvas or frame arrives damaged please take these steps:

1. Snap a few pics showing the damage clearly to the print, frame and packaging.

2. Email the photos to me within 10 days of your delivery with your order number

When I receive your message I will contact you as soon as I can to arrange a solution. I want you to be happy.

How long does shipping take?

Your prints are custom printed and framed after being ordered. In high volume times this can sometimes take a little longer, but are usually printed within 2-5 days.

Transit varies, but most items are printed in your country and shipped from, so standard shipping times apply.

Please note that you will receive a thank you card from me personally, it travels separately from your custom art and may arrive before or after your print.

Do you accept returns if I change my mind?

Because each print, frame or canvas is custom made to order especially for you, I am unable to accept returns, exchanges or cancellations for change of mind.

To make sure you absolutely love your artwork before ordering I suggest you:

1. carefully measure your wall space using a tape measure

2. double checking your selected format (print- frame-canvas-size-color) in your cart before checking out.

Of course if there is a defect please see above.

"Will the print colors look exactly like they do on my screen?"

Every effort is made to display the colors of my abstract pieces as accurately as possible. However, because every computer monitor, phone screen, and tablet screen has a slightly different color calibration, the printed ink colors may vary just a tiny bit from what you see on your device. Screens glow with vibrant light (RGB), whereas premium fine art papers absorb ink (CMYK), giving the final physical print a beautiful, rich, and organic matte finish.

2. "I noticed some 'imperfections' or rough textures in the artwork shapes. Is this a defect?"

Not at all! My naive and interpretive abstract style intentionally embraces raw, organic, and hand-drawn qualities. Visible brushstrokes, crayon textures, raw canvas grains, or slightly uneven shapes are deliberate parts of the artwork's composition. These unique, authentic details are preserved in high-resolution to give your print the soul and character of an original painting.

4. "Do you ship internationally, and will I have to pay customs fees?"

Yes! I love sending my art to collectors all over the world. To make things as seamless as possible, my global printing partner fulfills orders locally across Australia, the USA, and the UK. This means most international packages ship domestically within your own region.However, if your order does happen to route through international customs, please note that any regional import duties, taxes, or local customs fees are the sole responsibility of the buyer.